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Safety Management Insights

What to Look for in Incident Tracking Software

Posted by Don Brown on Apr 21, 2015 1:30:00 PM

incident_tracking_softwareAre you at your wit's end trying to keep track of incidents by hand? Manually tracking, reporting and following up on every minor injury or illness can quickly become overwhelming, even at a small business.

Fall behind, though, and you could risk OSHA scrutiny for failing to properly report and assign corrective actions for each and every incident. Just as importantly, you could miss major opportunities to improve safety and create a better work environment at your company.

Incident tracking software is by far the best tool for keeping better track of the accidents and illnesses at your company. You can cut down on paperwork, reduce workloads for yourself and other administrators and free up time to focus on broader safety initiatives. Not all systems are alike, however, so it's critical you find a quality, cost-effective option for your business. Here are a few things you'll need to consider as you shop for incident tracking software.

Does It Record Thorough Details of Each Incident?

Every incident is unique, and there's usually more important information than you might guess at first glance. A good incident tracking system needs to account for all variables that might occur in an accident or illness. Where did it occur, when did it happen, and who were the employees and admins involved? Did the hurt worker violate any company policies? Were there any hazards that weren’t accounted for? What will OSHA need to know if they investigate the situation? A report generated by your software should be able to answer all these questions and more.

Do You Have The Ability to Customize Your Reporting?

You shouldn't be confined to a program's default forms. There are plenty of industry standard incident types, but you'll still need to be able to record and report unusual accidents. Instead of manually documenting the ones that don't fall into a common category, look for a program that allows you to create custom forms. Those forms may also be useful for recording sources of injuries, at-risk behaviors and other information that will help you prevent future incidents.

Does It Follow OSHA’s Required Format for Incident Reporting?

Filling out OSHA forms can be a time-consuming, nerve-wracking process – and so is poring over OSHA regulations to make sure you're getting everything right! To make your life easier and ensure your company's compliance, you'll want an incident tracking tool that automatically fills in OSHA forms with the information you enter. It should also alert you when there are forms and data points you still haven't included.

Does It Include Robust Search Functions?

You'll inevitably need to look up the data you collect. Searching through paper records is inefficient, but so is wading through seas of disorganized, un-indexed digital records. Whether you just need to look up a recent incident report or you need to generate spreadsheets of data from multiple reports, the software's search function should make the process a snap.

Investigation Tools

Documenting incidents is just the beginning for any thorough safety manager. Not only should your safety software make it easy to record accident and illnesses – it should track and automate the processes involved in following up with corrective actions. You'll want a program that:

  • Generates sequences of events surrounding each incident.
  • Sends orders for corrective actions to the appropriate parties.
  • Records your findings and conclusions.
  • Integrates with other tools for action management.

BasicSafe offers incident reporting and investigation software as well as 10 other integrated safety software tools that work together to manage all your important safety documents – not just your incident reports. To learn more about our comprehensive solution for safety management, contact us today.

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