Change is a challenge for companies both large and small, but an ongoing resistance to new procedures, processes and systems may be a sign your organization needs some new direction.
If management’s typical response to new suggestions is, “But this is the way we've always done things!” – or your administrators are overworked and under-performing – that’s a symptom of a larger problem. Chances are, your infrastructure isn't meeting the needs of your workload or enabling you to keep up with regulatory requirements.
Here are 5 sure signs your corporate infrastructure has gone stale.
1. Piles of Paperwork
Even the smallest companies can create mountains of data over time, and larger organizations must maintain multiple copies of material safety data sheets (MSDS) and other safety documents throughout their facilities and job sites. Still, that doesn't mean you should be swimming in a disorganized sea of papers, binders and notebooks. Time spent shuffling papers and updating documents could be better spent on more critical and job-specific management tasks.
In short, the more paperwork you have floating around, the less productive your administrators will be. If you haven't already implemented a digital solution for records management, safety data and employee communications, now is the time.
2. Poor Communication
For your company to operate at maximum efficiency, you need clear and consistent communication between management, workers, IT and all other stakeholders. Great communication is particularly important for cultural change and adherence to new policies. Paper-based processes and inconsistent communication procedures all-too-commonly create a disconnect between departments. If your workers aren't quickly adapting to new policies – or if you're seeing different cultures among different departments – you'll need to implement more consistent systems and tools for relaying information from one team to another.
3. Incomplete Records
It may have been easy to keep track of accidents, illnesses and other safety-related incidents when your company first got going, but it can quickly become difficult to record everything as you take on more employees and clients. However, maintaining complete and comprehensive records – ideally in a single spot – is critical for incident reporting and investigation. If your safety records are incomplete or scattered among several sites, it's probably time to implement a digital solution for incident reporting, investigation and action management.
4. Inconsistent Training
Consistent training policies are a must as your company grows and your jobs become increasingly complex and diverse. But we all know it can be difficult to make sure each team and individual performs the right tasks with the right materials.
A lack of consistency in training can lead to errors and inconsistencies at job sites. The resulting delays, rework and customer dissatisfaction will drastically impact your bottom line. Inconsistencies in the ways your employees perform their tasks – and in the ways your managers train those employees – are sure signs you need a new system for training management and validation.
Last but certainly not least, noncompliance with OSHA requirements is a clear sign you need to revamp your infrastructure. Compliance doesn't have to be difficult or time-consuming, but incomplete records, inconsistent training policies and scattered documentation are a surefire way to make things harder than they need to be. If your last audit didn't go as planned, or if you're constantly in fear of the next one, you likely need a more complete and easy-to-use system for tracking and documenting OSHA's 14 elements of Process Safety Management. Our PSM software tool is designed to meet those specifications so nothing is overlooked.
Don't let yourself or your teams become stuck in an unproductive mindset. Get up to speed with a comprehensive safety management software.
To learn more about improving your infrastructure and corporate culture, download our free guide, “9 Ways to Make Your Job As Safety Manager Easier.”